~Policies

ordering:

pick a type of carrier from the navigation on the left or just choose "Catalog" to view all of the categories. Each category page contains specifics and info on the particular items, as well as the fabrics that are available.  Click on the fabric that you like for a description and a larger picture.  On this page there is an add to cart button.  Follow the prompts to place your order. 

payment:

All orders are processed through Paypal, by either using your Paypal balance or your credit card.  Do not worry if you do not have a paypal account.  When asked, click on " do not have a paypal account", then you will be taken to a new screen where you will be able to enter all your information.  This will not set up a paypal account- it is simply our portal for credit card processing.

shipping:

We only ship via USPS, by either First Class or Priority Mail, depending on weight.  Generally, if you order a Ring Sling or accessory, your package will ship via First Class.  If you order a Mei Tai or Sling Tai/STDX, it will ship via Priority Mail.

processing:

Since all of our carriers are made to order (except for the premades), please allow up to 2 weeks to receive your Magic Sling carrier.  Often, you will receive it quicker than this, sometimes a little slower, but please be aware that these are made by me, one at a time.  I try to get them out as quickly as possible, but I never know how many orders will come in each week.  International orders may take longer- shipping is unpredictable.

return policy:

We do not accept returns for a refund, since our carriers are made to order.  We do offer exchanges if you meet the conditions below.  Please contact me if you are wishing to exchange and you have met these conditions.

Conditions for exchange:

• Exchange must be requested within 30 days of receipt of your carrier. 
• Exchanges will only be accepted if the product has been grossly misrepresented or if there is a flaw in the product.  Your carrier will then be replaced or fixed.
• Exchanges will only be accepted if the carrier is in brand new condition. 
• Exchanges will only be accepted from sales that were generated from this website.  If your carrier came from a distributor, Ebay, or an individual, you must take your complaint to those persons.